Last Updated: 7/31/2023
First Time Buyer’s Guarantee
We understand that trying a new product can sometimes be daunting. That’s why for first time buyers, we offer a special “No Questions, Except for Our Survey, Refund Policy” for our Sisu Stamina supplement. If you’re not satisfied, you have 21 calendar days from the date of receipt to return the product. We will refund the full price at the rate that you purchased it. While we won’t ask any questions, we kindly ask you to fill out a short survey to help us improve our offerings.
For subsequent purchases, you also have 21 calendar days to return an item from the date you received it. We accept returns for all our products, including supplements, books, and physical products. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you will need to have the receipt or proof of purchase.
Once we receive your returned item, we will inspect it and notify you that we have received your return. Upon approval, we will initiate a full refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
For subscription services, you can cancel at any time. If you cancel within 21 days of the start of your subscription, we will provide a full refund. After 21 days, cancellations will go into effect at the end of the current billing cycle, and you will not be charged for the following cycle.
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as supplements). However, if you are not satisfied with these items, please contact us so we can address your concerns.
If you have any questions about how to return your item to us or want to inquire about a refund, contact us here: CONTACT US.
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